Please select your sample from the drop down menu.
Each refundable sample includes your finial selection, a small cut of pole and a curtain ring. If you need any additional items, please call us for assistance on 01751 430350.
The system will charge you £20 for a 40mm sample and £24 for a 50mm sample. This will be credited back to your card once the sample has been returned.
Please note. A maximum of two returnable samples will be despatched. Where additional samples are required please call to discuss.
Our samples are usually despatched within 2 working days and are sent by Royal Mail, First Class, Signed For.
We include a freepost return label in the box.
Terms of Use
Our sample service is only available to UK Mainland postcodes
Cope & Timmins will pay all postage. This includes a return postage label which must be used when returning samples.
It is the customer’s responsibility to ensure the returning sample is correctly packed to avoid damage.
The sample must be returned in good condition and free from damage.
The sample must be returned within 4 weeks for a refund.
Where samples are returned after 4 weeks without prior agreement, any refund will be at the sole discretion of Cope & Timmins.
Refunds will be made within 5 working days of receiving the returned sample in an acceptable condition.
If you have any questions, please email us at info@copes.co.uk or call us on 01751 430 350.